Policies

Privacy Policy

Effective Date: 8/12/23

Hair Instincts] ("we," "us," or "Hair Instincts") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us when you use our website or services. This information may include but is not limited to:

Name
Contact information (email address, phone number)
Billing and payment information
Appointment details
Product purchases
Communication preferences

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

Providing and maintaining our services
Processing transactions and orders
Scheduling appointments
Sending service/product updates and promotional communications
Improving our website and services
Responding to inquiries and customer support requests

Disclosure of Your Information

We may share your personal information with third parties for specific purposes, including:

Service providers who assist in website and service operations
Payment processors for processing transactions
Marketing and communication platforms for promotional activities
Legal authorities if required by law or to protect our rights, safety, and property

Security

We take reasonable measures to safeguard your personal information and protect it from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. These technologies help us gather information such as your browser type, operating system, and browsing preferences. You can control cookies through your browser settings.

Your Choices

You have the right to access, correct, update, or delete your personal information. You can also opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

If you have questions or concerns about this Privacy Policy or our practices, please contact us at hairinstincts@gmail.com.

Terms & Conditions

Terms and Conditions

Effective Date: 8/12/23

Welcome to Hair Instincts ("we," "us," or "Hair Instincts"). By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please refrain from using our website.

Use of Website

You must be at least [age] years old to use our website and services.
The content and information on our website are for general informational purposes only. We reserve the right to modify or discontinue any aspect of the website without notice.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and videos, is the property of [Your Salon/Business Name] and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or modify any content from this website without our explicit written consent.

Privacy

Your use of this website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Service and Product Information

The descriptions and images of our hair services and products are for informational purposes only. We strive to provide accurate and up-to-date information, but we do not warrant that the content is error-free or current.

Links to Other Websites

Our website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of these websites. We have no responsibility for the content or practices of linked websites.

Limitation of Liability

Hair Instincts shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or services.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Maryland. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Anne Arundel County.

Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically.

If you have any questions or concerns about these terms and conditions, please contact us at hairinstincts@gmail.com.

Return Policy

Effective Date: 8/12/23

Thank you for choosing Hair Instincts for your hair services and products. Your satisfaction is important to us, and we want to ensure a clear understanding of our return policy.

Services

All hair services rendered by Hair Instincts are non-refundable. We strive to provide the best quality service and ensure that you leave our salon satisfied. If you have any concerns or questions about a service you've received, please contact us within [number of days] days of your appointment. We'll be happy to address any issues and work towards a solution.

Hair Oil Products

All hair oil products purchased from Hair Instincts are non-refundable. We take great care in offering high-quality hair oil products to enhance your hair care routine. If you receive a damaged or defective hair oil product, please contact us within 14 days of receiving the product. We will arrange for a replacement or offer a store credit.

If you have any questions or concerns about our return policy, please don't hesitate to reach out to us at Hair Instincts. We value your business and want to ensure your experience with us is positive and satisfying.

Please note that this return policy is subject to change and may be updated as needed. Any changes will be communicated on our website or directly to our customers.